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Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
Contact & Communication
Users contacting Fraser Guitars via this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998.
Fraser Guitars use any information submitted to provide you with further information about the products/services they offer or to assist you in answering any questions or queries you may have submitted. Your details are not passed on to any third parties.
Information We Collect
We ask for your name, telephone number, home address, email address and age for competitions, sweepstakes, or newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.
Use of Data Collected
Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you.
Collection of information allows Fraser Guitars to respond to your customer service requests and individual needs. The personalisation of your site experience allows for the delivery of content and product offers in which you are most interested.
Visitor information is contained behind secured networks and accessible by a limited number of individuals at Fraser Guitars who have access to such systems. The information provided to Fraser Guitars is treated as confidential at all times. Your information will not be passed onto third parties without your explicit consent.
When placing orders or accessing your personal information, via your Fraser Guitars Account, we offer the use of a secure server. All sensitive/credit information supplied is conveyed via Secure Socket Layer (SSL) technology and encrypted into our databases to be accessed as stated above.
While we do not sell, trade or otherwise transmit any personally identifiable information. Personal information may, however, be accessible to our website hosting partners and other parties who assist us in operating our website, conducting our business or servicing you. Your personal information is treated as confidential by all parties involved in the running of Fraser Guitars website.
Fraser Guitars reserves the right to use and share your information where such disclosure may be required by law.
Links to Third Party Sites
Social Media Platforms
Communication, engagement and actions taken through external social media platforms, that Fraser Guitars participate in, are custom to the terms and conditions and privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. Fraser Guitars will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
Fraser Guitars website use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised, prior to using such social sharing buttons, that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.