References in this Privacy Policy Statement to “we”, “us” and “Fraser Guitars” are to Fraser Guitars Limited. We are committed to maintaining your privacy. Our privacy policy statement is given below. If any changes are made to this policy, we will notify you by updating this statement on our Website.

Agreement to Privacy Policy

BY ACCESSING OR USING THIS WEBSITE, YOU HEREBY AGREE TO THE TERMS OF THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION AND USE OF INFORMATION AS DISCUSSED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THIS WEBSITE.

Use of Cookies

This website uses cookies to improve the users experience while visiting the website, including keeping track of your current shopping session and so that you may retrieve your shopping basket at any time: if you do not accept cookies you will be unable to use this website.

Where applicable this website uses a cookie control system allowing the user, on their first visit, to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device.

Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

Contact & Communication

Users contacting Fraser Guitars via this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998.

Fraser Guitars use any information submitted to provide you with further information about the products/services they offer or to assist you in answering any questions or queries you may have submitted. Your details are not passed on to any third parties.

Information We Collect

We ask for your name, telephone number, home address, email address and age for competitions, sweepstakes, or newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.

Use of Data Collected

Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you.

Collection of information allows Fraser Guitars to respond to your customer service requests and individual needs. The personalisation of your site experience allows for the delivery of content and product offers in which you are most interested.

Visitor information is contained behind secured networks and accessible by a limited number of individuals at Fraser Guitars who have access to such systems. The information provided to Fraser Guitars is treated as confidential at all times. Your information will not be passed onto third parties without your explicit consent.

When placing orders or accessing your personal information, via your Fraser Guitars Account, we offer the use of a secure server. All sensitive/credit information supplied is conveyed via Secure Socket Layer (SSL) technology and encrypted into our databases to be accessed as stated above.

While we do not sell, trade or otherwise transmit any personally identifiable information. Personal information may, however, be accessible to our website hosting partners and other parties who assist us in operating our website, conducting our business or servicing you. Your personal information is treated as confidential by all parties involved in the running of Fraser Guitars website.

Fraser Guitars reserves the right to use and share your information where such disclosure may be required by law.

Links to Third Party Sites

In an attempt to provide you with increased value, we may from time to time include third party links on our Website. These linked sites have separate and independent privacy policies. We encourage you to review those policies when you visit those sites. This Privacy Policy Statement only covers our Website and does not cover any other website. We therefore have no responsibility or liability for the content and activities of these linked sites.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms, that Fraser Guitars participate in, are custom to the terms and conditions and privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. Fraser Guitars will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

Fraser Guitars website use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised, prior to using such social sharing buttons, that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Contacting Us

Your privacy is important to us. If you have any questions or concerns regarding this Privacy Policy, please contact us at:

info(at)fraserguitars.com